Privacy Policy
Effective Date: January 15, 2025 · Last Updated: April 26, 2026
This Privacy Policy describes how Caprio Group LLC ("Caprio Group," "we," "us," or "our") collects, uses, shares, and protects information in connection with SarahCaprio.com and related online services, tools, features, and content, including real estate listings, IDX/MLS listing data, AI home makeover tools, Comparative Market Analysis tools, research content, account features, communications, and other services we may offer from time to time.
Caprio Group LLC is located at:
Caprio Group LLC
35 Manor Rd
Wyckoff, NJ 07481
Email: legal@capriogroupllc.com
By using SarahCaprio.com, creating an account, submitting information, uploading content, requesting a CMA, using the AI Home Remaker tool, accessing gated content, or otherwise interacting with our services, you agree to the practices described in this Privacy Policy.
1. Geographic Restrictions
SarahCaprio.com is intended for users located in the United States, excluding California, and is primarily intended for users interested in real estate services in New Jersey.
We do not offer our services to residents or users located in:
- The European Union, European Economic Area, United Kingdom, or Switzerland; or
- The State of California.
If you are located in any of these jurisdictions, you are not permitted to register for, access, submit information to, or use the restricted tools or services on SarahCaprio.com, including the CMA tool, AI Home Remaker tool, registration-based content, or other account-based services.
2. Information We Collect
We may collect the following categories of information.
A. Information You Provide Directly
You may provide information when you:
- Register for an account;
- Request a Comparative Market Analysis;
- Submit a property inquiry;
- Upload photos for an AI home makeover or similar tool;
- Contact us through forms, email, or other communication tools;
- Request access to market research or gated content;
- Subscribe to updates or communications;
- Submit feedback or other content.
This information may include:
- Name;
- Email address;
- Phone number;
- Property address;
- Property details, including estimated condition, features, ownership-related information, or intended sale timeline;
- Uploaded photos, images, files, or descriptions;
- Account login information;
- Communication preferences;
- Any other information you choose to provide.
B. User Preferences and Real Estate Interests
If you register for an account, request content, submit a CMA request, use our AI Home Remaker tool, save listings, or otherwise interact with SarahCaprio.com, we may collect information about your real estate preferences and interests in order to better serve you.
This may include:
- Preferred neighborhoods, towns, school districts, or geographic areas;
- Property type preferences, such as single-family homes, condos, townhomes, multifamily properties, or rentals;
- Desired price range;
- Bedroom, bathroom, square footage, lot size, and layout preferences;
- Architectural styles or home design preferences;
- Renovation, staging, decor, landscaping, or AI makeover style preferences;
- Features of interest, such as pools, finished basements, home offices, outdoor space, walkability, privacy, parking, or proximity to transportation;
- Timing preferences, such as when you may be interested in buying, selling, renting, or investing;
- Saved searches, saved listings, viewed listings, submitted inquiries, and other account activity;
- Communication preferences and requested follow-up topics.
We use this information to personalize your experience, provide more relevant listings, market insights, CMA context, AI tool outputs, recommendations, communications, and real estate services.
C. Property, Listing, and Market Data
To provide listing search, CMA, property insights, and market research features, we may collect, process, display, or analyze information from third-party listing data providers, IDX/MLS services, public records, tax records, property databases, and other real estate data sources.
This information may include:
- Listing history;
- Sale history;
- Tax assessment data;
- Property characteristics;
- Lot size, square footage, room count, and property condition indicators;
- Comparable sales;
- Market trends;
- Publicly available property information.
Some listing data may be subject to separate rules, restrictions, and licensing terms imposed by MLS, IDX, brokerage, or data provider partners.
D. Photos, Images, and AI Tool Inputs
If you use an AI Home Remaker, design visualization, or similar tool, we may collect and process:
- Photos you upload;
- Prompts, descriptions, or instructions you provide;
- Output images or renderings generated by AI tools;
- Metadata associated with uploaded files, where applicable.
You should only upload images that you own, have permission to use, or are legally authorized to submit.
E. Automatically Collected Information
When you visit SarahCaprio.com, we may automatically collect certain technical and usage information, including:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Pages viewed;
- Referring URLs;
- Time and date of visits;
- Interactions with site features;
- Approximate location derived from IP address;
- Cookies and similar tracking technologies.
F. Communications Data
If you contact us or request services, we may retain records of those communications, including emails, form submissions, messages, and related metadata.
3. How We Use Information
We may use information for the following purposes:
- To provide and operate SarahCaprio.com;
- To create and manage user accounts;
- To respond to inquiries;
- To provide real estate-related information, CMA estimates, listing information, market insights, and related services;
- To process AI Home Remaker requests and generate visual outputs;
- To understand registered users' real estate preferences, interests, desired neighborhoods, property features, styles, and timing so we can provide more relevant listings, market information, AI outputs, CMA context, recommendations, and communications;
- To personalize website content and user experience;
- To communicate with you about your requests, account, tools, services, or relevant real estate opportunities;
- To send administrative, transactional, service-related, or marketing messages;
- To improve our website, tools, models, workflows, and content;
- To analyze real estate market trends and user engagement;
- To protect against fraud, misuse, security threats, or unauthorized access;
- To comply with legal, regulatory, MLS, IDX, brokerage, and contractual obligations;
- To enforce our policies and terms.
4. Real Estate Information Disclaimer
All information provided herein has been obtained from sources believed reliable, but may be subject to errors, omissions, change of price, prior sale, or withdrawal without notice. Caprio Group LLC makes no representation, warranty, or guaranty as to the accuracy of any information contained herein.
Listing information, property data, public records, tax information, market data, CMA outputs, research, and AI-generated content may be incomplete, outdated, inaccurate, or subject to change. You should independently verify all information before relying on it.
5. Consent to Communications
By submitting your contact information, creating an account, requesting a CMA, using the AI Home Remaker tool, requesting information, accessing gated content, or otherwise interacting with SarahCaprio.com, you agree to be contacted by Caprio Group LLC via call, email, and text.
To opt out, you can reply "STOP" at any time to text messages, click the unsubscribe link in emails, or contact us at legal@capriogroupllc.com. Message and data rates may apply.
Even if you opt out of marketing communications, we may still send transactional, administrative, service-related, or legally required messages.
6. CMA and Valuation Disclaimer
Any Comparative Market Analysis, property value estimate, market range, or automated valuation-related information provided through SarahCaprio.com is for informational purposes only.
It is not an appraisal, broker price opinion, formal valuation, tax assessment, or guarantee of market value. Real estate values depend on many factors, including property condition, location, improvements, buyer demand, inventory, interest rates, inspection findings, financing conditions, and market timing.
For a formal valuation, you should consult a licensed appraiser or qualified real estate professional.
7. AI Tool Disclaimer
AI-generated outputs, including home makeover images, design suggestions, staging concepts, property descriptions, summaries, and market commentary, may be inaccurate, incomplete, unrealistic, or not suitable for construction, renovation, design, legal, financial, or real estate decision-making.
AI-generated content should be reviewed carefully and should not be relied upon as professional advice.
8. How We Share Information
We may share information with the following categories of parties.
A. Service Providers
We may share information with vendors and service providers who help us operate the website and services, including hosting providers, analytics providers, email and SMS providers, CRM tools, AI processing providers, data storage providers, security vendors, payment processors, and workflow automation tools.
B. Real Estate and Data Partners
We may use or share information with MLS, IDX, listing data, public record, property data, brokerage, or real estate technology partners as necessary to provide website functionality and services.
C. AI and Technology Providers
If you use AI-powered tools, information you submit may be processed by third-party AI, image processing, cloud infrastructure, or automation providers to generate requested outputs or provide related functionality.
D. Legal, Compliance, and Safety Purposes
We may disclose information when we believe disclosure is necessary to:
- Comply with applicable law, regulation, subpoena, court order, or legal process;
- Protect our rights, property, users, or business;
- Enforce our policies;
- Detect, prevent, or respond to fraud, abuse, security risks, or technical issues;
- Comply with MLS, IDX, brokerage, or real estate industry obligations.
E. Business Transfers
If Caprio Group LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction.
9. Cookies and Tracking Technologies
We may use cookies, pixels, tags, analytics tools, and similar technologies to:
- Operate and secure the website;
- Remember user preferences;
- Understand site traffic and usage;
- Improve website performance;
- Measure content engagement;
- Support marketing, personalization, or retargeting, where permitted by law.
You can adjust your browser settings to block or delete cookies. Some features may not function properly if cookies are disabled.
10. Your Privacy Choices
Depending on applicable law and your relationship with us, you may have rights to:
- Request access to personal information we maintain about you;
- Request correction of inaccurate information;
- Request deletion of certain information;
- Opt out of certain marketing communications;
- Request that we limit or stop certain uses of your information;
- Appeal certain privacy-related decisions where required by law.
To submit a privacy request, contact us at:
legal@capriogroupllc.com
We may need to verify your identity before processing certain requests.
11. Marketing Communications
If you receive marketing emails or messages from us, you may opt out by following the unsubscribe instructions in the message, replying "STOP" to text messages, or contacting us at legal@capriogroupllc.com.
Message and data rates may apply for text messages.
Even if you opt out of marketing communications, we may still send transactional, administrative, service-related, or legally required messages.
12. Data Retention
We retain information for as long as reasonably necessary to provide services, operate the website, comply with legal and contractual obligations, resolve disputes, enforce agreements, maintain records, and support legitimate business purposes.
Uploaded images, CMA requests, account information, user preferences, property information, communications, and AI tool inputs or outputs may be retained unless deletion is requested and deletion is legally and technically permissible.
13. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, system, transmission, or storage method is completely secure. We cannot guarantee absolute security.
14. Children's Privacy
SarahCaprio.com is not intended for children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us at legal@capriogroupllc.com.
15. Third-Party Links and Services
SarahCaprio.com may link to third-party websites, tools, data sources, listing platforms, social media platforms, or service providers. We are not responsible for the privacy practices, content, or policies of third parties.
Your use of third-party services is governed by their own terms and privacy policies.
16. User-Submitted Content and Images
If you submit, upload, or provide content, photos, property details, prompts, preferences, or other materials, you represent that you have the right to provide that content and that doing so does not violate the rights of any other person or entity.
You grant us permission to process, store, display, analyze, and use submitted materials as reasonably necessary to provide the requested services, operate the website, improve functionality, comply with legal obligations, and enforce our policies.
17. Do Not Track
Some browsers offer "Do Not Track" signals. Because there is no universally accepted standard for responding to these signals, we may not respond to all such signals.
Where required by applicable law, we will honor legally recognized opt-out preference signals.
18. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above.
Your continued use of SarahCaprio.com after changes are posted means you accept the updated Privacy Policy.
19. Contact Us
For privacy questions, removal requests, rights requests, copyright issues, DMCA notices, or legal notices, contact:
Caprio Group LLC
35 Manor Rd
Wyckoff, NJ 07481
Email: legal@capriogroupllc.com